Privacy Policy

Effective date: May 12, 2026

Mango Innovation Inc. (“Mango Innovation”, “Company”, “we”, “us”, or “our”) respects your privacy and is committed to protecting personal information in accordance with applicable privacy laws, including Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), where applicable.

This Privacy Policy explains how mangoinnovation.com (the “Site”) collects, uses, discloses, and protects information when you visit the Site, contact the Company, or interact with its services.

If you do not agree with this Policy, you should not use the Site.

1. Who we are and how to contact us

Legal name: Mango Innovation Inc.

Email: [email protected]

You can contact the Company at this email address with any questions or requests about privacy.

2. Information we collect

2.1 Information you provide directly

You may give the Company personal information when you:

Submit a contact form (Contact Form 7 or Elementor Pro forms)
Request a quote or proposal
Subscribe to a newsletter (Mailchimp)
Book a meeting or call (cal.com)
Make a payment (Stripe)
Comment on content or otherwise interact with the Site

The information you provide may include:

Name and contact details (such as email address and phone number)
Company name and role
Project details, budgets, and preferences
Booking details (meeting topic, time, and related notes)
Billing details you enter at checkout (handled by Stripe as described below)

You should avoid submitting sensitive personal information through simple contact or booking forms unless explicitly requested and appropriate safeguards are in place.

2.2 Information collected automatically

When you visit the Site, certain information is collected automatically using cookies and similar technologies, including:

IP address and general location based on IP
Device information, operating system, and browser type
Pages viewed, links clicked, time on page, and navigation paths
Referring pages or sources that led you to the Site
Scroll depth, click patterns, and other interaction data where analytics tools are active

This data is typically aggregated and used to understand how the Site is used and to improve its performance.

3. How we use your information

The Company may use personal information for the following purposes:

To respond to your inquiries and provide requested information or services
To manage projects, proposals, and ongoing client relationships
To send you updates, marketing communications, or newsletters (where permitted by law and your preferences)
To schedule, manage, and follow up on meetings and calls
To process payments and manage invoices and receipts
To operate, maintain, secure, and improve the Site and user experience
To analyze how visitors use the Site and optimize content and design
To detect, prevent, or address fraud, misuse, or security issues
To comply with legal and regulatory obligations

The Company does not sell your personal information.

4. Cookies and similar technologies

The Site uses cookies and similar technologies to:

Keep the Site functioning (for example, remembering basic settings and security features)
Measure traffic and usage (for example, using Google Analytics)
Improve performance and user experience
Support certain embedded content and services (for example, YouTube videos and Jetpack features)

You can control cookies through your browser settings and, where offered, through on-site cookie consent tools. If you disable cookies, some features of the Site may not function properly.

Google provides a browser add-on that allows users to prevent their data from being used by Google Analytics.

5. Analytics and behavioral tools

5.1 Google Analytics

The Site uses Google Analytics to measure and analyze traffic and usage patterns.

Google Analytics uses cookies and similar technologies to collect information such as:

Pages you visit and how long you stay
Links you click and how you navigate the Site
Browser and device information
General geographic location

This information helps the Company understand how visitors interact with the Site and improve content and design. According to Google, customers must not send personally identifiable information to Google Analytics, and Google provides tools to control data retention and deletion.

Where required by law, non-essential analytics cookies are used only with your consent.

5.2 Microsoft Clarity

The Site uses Microsoft Clarity to better understand how visitors interact with pages through tools like session replays, heatmaps, and interaction tracking.

Clarity may process:

Clicks, scrolls, and mouse movements
Page views and session durations
Technical information about the device and browser

Clarity is used to identify usability issues and improve the Site. Clarity states that it uses encryption for communications and relies on Microsoft Azure infrastructure for data storage and security.

Where required by law, Clarity is used only after obtaining appropriate consent for non-essential analytics cookies.

6. Forms, newsletters, booking, and comments

6.1 Contact forms (Contact Form 7 and Elementor Forms)

When you submit a contact form on the Site (including forms built with Contact Form 7 or Elementor Pro), the Company receives the information you enter, such as name, email address, company, and your message.

This information is used to respond to your inquiry, manage ongoing communications, and, where relevant, maintain records related to your request.

If you subscribe to the newsletter or marketing emails, your name, email address, and any related preferences may be stored and processed by Mailchimp or a similar email marketing provider.

Mailchimp processes data on behalf of the Company to deliver email campaigns, analyze performance, and manage subscriber lists. You can unsubscribe from marketing communications at any time by using the “unsubscribe” link in the email or by contacting the Company.

6.3 Booking system (cal.com)

When you schedule a meeting or call through cal.com or a similar booking system, information such as your name, email address, time zone, and meeting details is collected and shared with the Company to organize and manage the booking.

This information may also be used to send confirmations, reminders, and follow-up communications related to your meeting.

7. Security and anti-spam tools

7.1 Google reCAPTCHA

The Site may use Google reCAPTCHA to protect forms against automated abuse and spam.

reCAPTCHA analyzes certain technical and interaction information (for example, IP address, mouse movements, and time spent on the page) to determine whether an interaction is likely to be from a human or a bot. This information is subject to Google’s privacy practices.

7.2 Jetpack and WordPress security

The Site may use WordPress Jetpack or similar plugins that provide security, performance, analytics, and content tools.

These tools can collect IP addresses, browser details, and activity data (for example, login attempts or spam detection) to help protect the Site, detect unauthorized access, and improve reliability.

8. Embedded content and third-party media

8.1 YouTube and other embeds

The Site may include embedded content, such as YouTube videos in blog posts.

Embedded content from other websites behaves in the same way as if you visited the other website directly. These third-party sites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with the embedded content, including tracking your interaction if you have an account and are logged in to that third-party service.

You should review the privacy policies of those third parties for more information about their data practices.

9. Payments and billing (Stripe)

If you make a payment through the Site, payments are processed by Stripe or another third-party payment processor.

The payment processor handles sensitive payment details, such as credit card numbers, directly. The Company typically receives limited billing information needed for records, invoicing, and fraud prevention (for example, your name, contact details, and the last few digits of a card or a transaction identifier).

You should review Stripe’s privacy policy and terms for more information about how Stripe handles your payment information.

The Company may share personal information with:

Service providers and vendors who support website hosting, analytics, forms, booking, email delivery, payment processing, security, and other business operations (for example, Google, Microsoft, Mailchimp, cal.com, Stripe, and Jetpack-related services)
Professional advisors such as accountants, auditors, or legal counsel, where reasonably necessary
Regulators, law enforcement, or other parties where required by law, court order, or to protect rights, safety, or property
Another organization in connection with a business transaction such as a merger, acquisition, or sale of assets

Service providers are only given the information they reasonably need to perform their services and are expected to handle that information in accordance with applicable privacy laws.

The Company does not sell your personal information.

11. International transfers

Some of the Company’s service providers may be located outside of Canada, including in the United States or other countries.

When personal information is transferred to another jurisdiction, it may be subject to the laws of that jurisdiction and available to law enforcement and regulatory authorities under those laws.

The Company remains responsible for personal information transferred to third-party service providers acting on its behalf, in accordance with applicable Canadian privacy requirements.

12. Data retention

The Company retains personal information only for as long as reasonably necessary to:

Provide services and manage relationships
Maintain records for legal, tax, and audit purposes
Resolve disputes and enforce agreements
Meet other legitimate business needs

Analytics tools such as Google Analytics and Microsoft Clarity provide configurable data retention settings, which can limit how long certain user-level and event-level data is stored.

13. How we protect your information

The Company uses reasonable administrative, technical, and organizational safeguards designed to protect personal information against loss, theft, and unauthorized access, disclosure, copying, use, or modification.

Service providers such as Google, Microsoft, Stripe, and Mailchimp state that they maintain security measures including encryption in transit, access controls, and infrastructure protections for data processed on their platforms.clarity.microsoft+2

No method of transmission over the internet or electronic storage is completely secure, and the Company cannot guarantee absolute security.

14. Your rights and choices

Depending on where you live and subject to applicable law, you may have rights to:

Request access to personal information held about you
Request corrections to inaccurate or incomplete information
Withdraw consent to certain processing (where processing is based on consent)
Request deletion of personal information, subject to legal and contractual limits

You can also:

Unsubscribe from marketing emails at any time using the link in the message or by contacting the Company
Manage cookies through your browser settings or on-site consent tools where available
Use Google’s opt-out tools to limit Google Analytics tracking in supported browsers

To exercise your rights, contact the Company at [email protected]. The Company may take steps to verify your identity before responding to certain requests.

15. Third-party sites and services

The Site may contain links to third-party websites, apps, or services. The Company is not responsible for the privacy practices or content of those third parties.

You should review the privacy policies of any third-party sites or services you visit or use.

16. Children’s privacy

The Site is not intended for children under the age of 13, and the Company does not knowingly collect personal information from children through the Site.

If you believe that a child has provided personal information to the Company, please contact [email protected] so that appropriate steps can be taken.

17. Changes to this Privacy Policy

The Company may update this Privacy Policy from time to time to reflect changes in legal requirements, technologies, or services.

When changes are made, the updated Policy will be posted on this page with a revised “Effective date”. Continued use of the Site after an update signifies acceptance of the revised Policy.

If you like this structure, the next step is to confirm whether you currently show (or plan to show) a cookie banner that blocks Google Analytics and Clarity until consent is given, so the wording can match the real behavior on the site.

Mango Innovation Inc. Privacy Policy